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Thomas O’Toole:Travel, retail, and financial services have been at the forefront of loyalty programs since their inception, but we now see them expanding into other categories, such as healthcare. Why is this happening, and what other categories do you see adopting loyalty programs? Jess Huang:We’re hearing … See more Thomas O’Toole:It’s my pleasure to speak with Jess Huang, a partner at McKinsey & Company who coleads their loyalty work. Welcome Jess, and … See more Thomas O’Toole:How are companies using predictive analytics to improve the effectiveness of their loyalty programs, and how do you anticipate they’ll do so going forward? More … See more Thomas O’Toole:You’ve worked on lots of major loyalty programs in a wide range of categories. For companies who are considering introducing a new loyalty program or … See more Thomas O’Toole:What are the keys to a successful loyalty program? Jess Huang:The first thing you need to do is define success, so you have objectives to measure your effectiveness. It cannot be as loosey-goosey as … See more Web10 Cool Apps to Boost Customer Loyalty Business Cards View All Business Cards Compare Cards Corporate Card Programs For Startups For Large Companies Payment Solutions International Payments Employee Spending Vendor Payments Automated Payments View All Payment Solutions Business Class Business Class WebA complete list of all the best Boston Mobile Phone rewards, deals, coupons in Boston, Massachusetts from Fivestars loyalty programs. Fivestars is the nation’s best customer … hotwire orlando airport hotels